Support Options
Incredible breadth of services that include fixed-price service plans, time and materials, qualification and validation, preventative maintenance, and relocation.
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Technical Support
Request global support or access our Knowledge Base for product information
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Professional Services
Global service and support performed by factory trained service engineers
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Customization and Automation
Complete solutions for fully integrated lab automation workflows
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Service Plans
Flexible plans providing unlimited service and priority response by factory trained engineers
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Knowledge Base
Visit the Knowledge Base for answers and to request help
Instrument Buyback Program
If you have a Molecular Devices instrument you no longer use, it may qualify for our Buyback Program. We actively purchase our pre-owned instruments and remove your anxiety of selling through online marketplaces. Based on the instrument size, we will either send you a prepaid box or send someone to pick it up.