COVID-19 RESPONSE - We are committed to supporting our scientific community during this pandemic. Learn more
Support Options
Incredible breadth of services that include fixed-price service plans, time and materials, qualification and validation, preventative maintenance, and relocation.
PLEASE READ: On April 30, 2020, Sartorius AG acquired life science company ForteBio, the former biologics business unit of Molecular Devices. If you’re a current ForteBio customer and need support, please click here to learn more.
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Knowledge Base
Access our Knowledge Base for product information and popular published answers
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Professional Services
Global service and support performed by factory trained service engineers
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Customization and Automation
Complete solutions for fully integrated lab automation workflows
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Service Plans
Flexible plans providing unlimited service and priority response by factory trained engineers
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