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Technical Support Request

To get prompt technical support, please complete the fields below. All fields are required unless otherwise noted. When you are finished, hit the Send Request button at the bottom of the page. Thank you!



First Name: *
Last Name: *
Company: *
Telephone: *
Please include area code (and country code if outside USA)
Fax:
E-mail: *
Country: *
 
Sector:
 

Support Group: * Important: To automatically route your request to the correct support group, please choose the appropriate product area:
MetaMorph®, MetaFluor®, and MetaVue® products
All other products, including:
Axon™ electrophysiology products; PatchXpress® & IonWorks® instruments, consumables, and software; GenePix™ microarray scanners and software; Discovery-1™products; CellKey® system; Arcturus® LCM instruments, reagents, and software; ImageXpress® & IsoCyte® cellular imaging systems; FLIPR®, SpectraMax®, FlexStation®, L/E/VMax™, & VersaMax™ microplate readers; AquaMax® microplate washer; StakMax® microplate handler; SoftMax® Pro, MetaXpress®, & AcuityXpress® software; FLIPR®, Threshold®, IMAP®, & other reagent or assay kits; and all other products

If question is related to a specific instrument, please enter the instrument name
and serial number:
Instrument:
Instrument Serial Number:
Required only if question is software-related:
Software and version:

(*required)


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