Customer Care Center

Welcome to Molecular Devices Customer Care Center. This Center supports existing customers by providing easy and quick access to user- and product-specific information and documents to help ensure you get the most out of your Molecular Devices instruments, software, and reagents.

Technical Support

• Technical Support Request form
• 1 800 635 5577 (US, toll free)
• 1 408-747-1700

Quotes & Orders

• Request a Quote
• Place an Order

User Documentation

• All user documentation, including product inserts, manuals, software downloads, and a variety of other materials is now available through the Molecular Devices Knowledge Base. Please refer to the Knowledge Base section on this page for links to specific types of content. Also, please note that some areas of the Knowledge Base require registration.

Knowledge Base

• FAQs
• How To's
• Material Safety Data Sheets (MSDS)
• User Guides and Manuals   (requires login)
• Software Downloads (requires login)
• Installation Guides (requires login)
• Application Notes
• Scientific Posters
• Newsletters

Product Support

• Assays & Reagents
  • IMAP Assay Archive
  • IMAP Substrate Finder Tools
• Meta Imaging Series
  • General support
  • Software Updates
  • MetaMorph Installation
  • MetaMorph OS Compatibility
  • Technical Notes
  • MetaMatters Newsletters
  
  Please Note: For support for all other products and product lines, please visit the Molecular Devices Knowledge Base .

Product Training

• AcuityXpress Software Learning Center
• Training programs
• Webinar series

Product Information

• Product Collateral
• Product Videos
• Application Notes and Scientific Posters are now available through the Molecular Devices Knowledge Base. Please refer to the Knowledge Base section on this page for links to specific types of content. Also, please note that some areas of the Knowledge Base require registration.