Service Plans

Each instrument's functional level will evolve over its operational life cycle, changing with lab and scientific environments, usage, role in experimental workflows, compliance requirements, and repair and maintenance needs.

To address this, Molecular Devices offers our customers four levels of field and depot service plans. Each plan is designed to help ensure that your instrument consistently delivers peak performance, reduce your operating costs, and maximize the productivity of your lab.

Molecular Devices is commited to delivering quality service to our customers. We operate under a Quality Management System that is certified to ISO 9001 International Standard by British Standards Institution (BSI). And, we offer a number of complimentary, value-added service and support features, including:

• Global network of factory-trained and qualified service engineers
• On-site application support from industry trained scientists
• PhD-level technical support
• Email response within 24 hours
• Phone support during standard local business hours
• and more...

To learn more about how Molecular Devices bioanalytical services can help support the success of your life science and drug discovery research efforts by providing high quality service and support options that accommodate most budgets and lab operation needs, please click here: Service Solutions for Peak Instrument Performance Brochure.

To Inquire About a Service Plan...

North America
1-408-747-3694 (fax)
service.contracts@moldev.com

Europe
+44 118 944 8001 (fax)
service.EU@moldev.com